Google has released a customer journey to online purchase benchmark tool, providing insights as to where different marketing channels impact the customer journey. Based on transactional data collected from Google Analytics accounts with e-commerce tracking enabled, the tool reveals that in the US, display, social and email each act more as an assist interaction, while paid search acts almost equally as an assist and last interaction. (more…)
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Display, Social Play More of an “Assist” Role in the Online Purchase Journey
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